Note that you must double-click the email. Double-click the email you'd like to attempt to recall so that the email appears in a new window.
HOW CAN I RECALL AN EMAIL IN OUTLOOK 365 HOW TO
How to Recall an Email in Outlookįirst, head over to the Sent folder found in the left-hand pane. Go to SENT items, find the email you want to recall from Outlook and double click to open 2. Double-check your email before you click Send, and only use Outlook's recall function in case of emergency. Steps to Recall Outlook Email (or Replace) 1. Long story short: This isn't like the Gmail undo send feature. Plus, if the email is opened or if any rules (such as folder assignment) touch the email, then you can't recall the email.
While there is some hope of retrieving that message and saving yourself a bit of embarrassment, there are a lot of factors at play that determine the success of the recall.Īs Microsoft states, you can only recall a message if both you and the recipient have an Office 365 or Exchange account within the same organization-so it's basically for colleagues only. Here's how to recall an email in Outlook. Outlook provides a feature that allows you to recall sent messages, but it only works under certain conditions. To use this function let’s send an email to a recipient as a test and we will then try to recall it.If you've ever sent an email to the wrong person or forgot to include important attachments, you know the value of being able to unsend an email. As a consolation prize, you can attempt to send a replacement message instead. Annoyingly, it’s only available on the desktop version of Outlook, not the web-based one and the email must be unread and in the recipient’s inbox, not some filtered or public folder. If they have already opened the email message then you’re out of luck. It only works with emails sent from a Microsoft Exchange or Microsoft 365 account, with the recipient also using either of those services. The message recall feature attempts to retrieve the email from the mailbox of the recipient(s) who have not yet opened it. If you are emailing someone using Gmail or any other email platform, which is NOT Microsoft 365 or Microsoft Exchange, then sadly I have to say this won’t work and that email will be delivered to the recipient regardless of your efforts to stop it, that includes yelling at the computer (we’ve all tried it). The biggest one is that both yourself AND the recipient have to be using a Microsoft 365 or Microsoft Exchange email account. The recall option allows you to delete the email message that you have sent from the recip. With message recall, a message that you sent is retrieved from the mailboxes of the recipients who havent yet opened it. There are some constraints when trying to recall email using Outlook. In this video, we will show you how to recall an email in Outlook. 2, Delete unread copies and replace with a new message.
You could select one of 2 options: 1, Delete unread copies of this message. To recall an email in Outlook, select a recall option and click OK. The recall options will open in a pop up window. The recall email option in Outlook will advise the recipient that you are trying to recall the message – so they will know that something has been sent to them, and can even still read the message before the recall process occurs. To begin the process to recall an email in Outlook, click Recall This Message. It is important to understand that this will not avoid the uncomfortable situation where you send an email to the incorrect person containing information they should not see or read. This feature has been around for a long time now (showing my age) but either people do not know about it or do not understand the functionality. There is however a way in which you can recall email using Outlook. There comes a time when inevitably we send an email which was either to the wrong person OR was sent before we actually finished writing it.